Avoiding and Resolving Information Technology Disputes

Avoiding and Resolving Information Technology Disputes by CPR Committee on Information Technology Conflict Management and Contributing Authors: Sandra A. Sellers, Harold S. Barron, Frank Carr, William T. Sellay, William A. Zucker. This book describes techniques, such as partnering, which are available right now to enable the parties to an information technology contract to increase the likelihood of success of the project and to reduce its cost. These techniques are applicable to any type of information technology (IT) project in which an outside vendor is used. Too many times, the parties to an IT contract say: I wish I knew then what I know now.”  The techniques described in this book are designed, wherever possible, to bring forward the knowledge necessary for the success of the project.

(2005)  54 Pages