Resource Book for Managing Employment Disputes

Workplace conflict is a primary concern of employees in the private as well as the public sector. For employers, the resolution of grievances represents a significant cost—and risk – of doing business.  For employees, as well, the expense of vindicating rights through traditional legal process can be enormously time-consuming, expensive – and in some cases may be unaffordable.

This book, developed under the auspices of CPR’s Employment Disputes Committee, is intended to provide companies, large and small, with a straightforward set of guidelines for establishing effective conflict management systems for workplace disputes. It covers the entire range of approaches, from the very informal and low-impact options to binding arbitration processes.

(2004)  125 pages